Shipping policy
[Delivery and shipping charges]
◆The delivery company isIt will be Sagawa Express.
shipping fee(600 yen nationwide) *Okinawa Prefecture 1,000 yen
Free shipping if total product cost is 11,000 yen or more including tax (excluding Okinawa Prefecture)
・About date and time specification
*You can add the product to your cart and specify it from the VIEW CART page.
Please note that if you proceed directly to the CHECK OUT (payment) page after selecting a product, the selection items will not be displayed.
Same-day shipping available for orders placed before 12:00 noon. (Please write in the notes section that you would like same-day shipping)
If you do not specify a delivery date and time, the item will be delivered as soon as possible.
This will be specified after 2 days (the day after the next day) from the date of your order. For Hokkaido and Okinawa, orders must be made within 4 days from the date of order.
*If your order is placed after 12:00 noon, the next day will be considered the order date.
Specifiable time period
- In the morning (specifying the morning of the shortest day may be delayed)
- 12:00-14:00
- 14:00-16:00
- 16:00-18:00
- 18:00-20:00
- 18:00-21:00
- 19:00-21:00
*If you would like the item to be delivered within 7 days from the date of order, we will discuss this with you, so please write your desired date and time in the notes section.
*In the case of bank transfer, the item will be shipped after the payment is confirmed, so please specify the date two days after the scheduled payment date.
*Please note that delays may occur due to traffic conditions.
*We will respond flexibly to other requests, so please write them in the notes section or call us at 06-6743-4403.CONTACTPlease contact us from.
・About wrapping
If you wish,When ordering, please enter "wrapping request" in the notes section.Due to packaging reasons, we will use simple packaging, but it is free of charge.I will accept it.
*You can add the product to your cart and specify it from the VIEW CART page.
Please note that if you proceed directly to the CHECK OUT (payment) page after selecting a product, the selection items will not be displayed.
*Wrapping is a free service, so please refrain from specifying wrapping for your own products.
*Normally, a statement of delivery is included. It will be shipped separately from the wrapped item, but if you do not want it, please write in the notes section.
・About changing the delivery address and date and time after placing an order
Telephone (06-6743-4403),CONTACTPlease contact us from.
・In-store pick-up service
If you pick it up at the store, shipping is free.
When picking up your order, you will be asked to present an ID that matches the purchaser's ID or the email you received when ordering.
*Please receive the product within one week. If it will take more than a week, please contact us.